"Can you build a business model around happiness? If you can deliver happiness to customers through exceptional customer service, from engaged employees who are inspired by a vision of higher purpose, the answer is yes. In this high-spirited talk, Tony Hsieh shares how Zappos fosters its unique culture, starting with hiring and retaining employees based on their commitment to its core values."--Back cover.

"Actions Speak Louder is step-by-step guide for managers, DEI leaders, and individuals looking to creating diverse, equitable, and inclusive workplaces. DEI consultant Deanna Singh provides a blueprint for leaders and teams that includes step-by-step instructions for: gaining buy-in from stakeholders at all levels of the company for DEI initiatives; designing and implementing inclusive policies, from writing job advertisements to conducting performance...

"Positive Organizational Behaviour: A Reflective Approach introduces the most recent theoretical and empirical insights on positive organizational practices, addressing emerging topics such as resilience, job crafting, responsible leadership and mindfulness. Other books on positive approaches tend to gloss over the limitations of the positive agenda, but this textbook is unique in taking a reflective approach, focusing on the positive while also accommodating...